Senior Office Administrator Job in Kenya

Job Purpose

Senior Office Administrator is responsible for providing the
front office services for the smooth coordination of activities of the
Agency and serves as the point of linkage between the Agency and visitors
to the Agency.

Job Description

Duties and
responsibilities at this level will entail:

Taking oral dictation;
Using e-office to research and process data;
Operating office equipment; attending to visitors/clients;
Handling telephone calls;
Booking rooms and conference facilities;
Handling customer inquiries and complaints;
Coordinating schedules of meetings and appointments;
Coordinating travel arrangements;
Ensuring the security of office records, equipment, and
documents, including classified materials;

Ensuring security, integrity and confidentiality of data;
Establishing and monitoring procedures for record keeping of
correspondence and file movements;

Maintaining an up-to-date filing system in the office;
Preparing responses to routine correspondence;
Managing office protocol and etiquette and managing petty
cash; and

Guide and supervise staff.

Person Specifications

For an appointment one
must have: –

Served in the grade of Office Administrator for a minimum
period of four (4) years;

Bachelor’s degree in any of the following fields: Secretarial
Studies or Business and Office Management from a recognized institution
from a recognized institution;


Bachelor’s Degree in any Social Science plus a Diploma in
Secretarial Studies from a recognized institution;


Business Education Single and Group Certificates (BES &
GC) Stages I, II, and III from the Kenya National Examinations Council in
the following subjects:

Shorthand III (minimum 120 w.p.m.);
Typewriting III (50 w.p.m.)/Certificate in Computerized

Processing III;
Business English III/Communications II;
Commerce II;
Office Practice II;
Secretarial Duties II; and
Office Management III/Office Administration and Management

Certificate in Secretarial Management Course from a
recognized institution;

Certificate in Senior Management Course or equivalent from a
recognized institution;

Proficiency in Computer applications; and
Shown merit and ability as reflected in work performance and

Key competencies and skills

Target setting
Attention to details
Ability to work under pressure 

How To Apply

Applications complete with
a detailed Curriculum Vitae (CV), a copy of the National Identity card, copies
of academic and professional certificates, and other testimonials should be
emailed to,
posted or hand-delivered on or before 5th 
February 2024

The Chief Executive Officer
Coast Water
Works Development Agency

P. O. Box 90417
– 80100



Applications through the post office, hand delivery, or
courier services should indicate the “position applied for” on top of the
envelope. While email application should have the subject as “the position
applied for”

Only shortlisted candidates will be contacted and canvassing
will lead to automatic disqualification.

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