Directing and relaying telephone messages;
visitors and customers to the appropriate staff member when they come to KEPHIS
and recording mail/parcels then distributing them to the relevant office;
visitor’s books for analysis by respective departments;
information materials are available at the reception and availing the same to
and date stamping all general correspondences;
in the planning and preparation of meetings, conferences, and conference
to public inquiries;
all incoming calls and handle call inquiries whenever possible;
calls as appropriate and taking adequate messages when required;
and typing all incoming visitors’ names for analysis per department;
information materials are available at the reception and request clients to get
the biometric door for clients.
For appointment to this
grade, a candidate must have: –
least four (4) years of relevant work experience;
in Telecommunications Operations, Front Office Management, Customer Care, or
its equivalent from a recognized institution;
in Computer Applications;
Public Relations Skills;
with Chapter Six of the Constitution.
in computer applications;
to work under pressure;
to work independently and in a team;
to multi-task and prioritize work; and
ability to implement Quality Management Systems.
How To Apply
Applicants should visit
the online portal located in the Careers section of the KEPHIS website (www.kephis.go.ke) to submit applications electronically.
Indicate the position and the vacancy number in the subject line, with a
detailed curriculum vitae, certified copies of academic and professional
certificates, transcripts, national identification cards, and any other
supporting documents (as pdf attachments) not later than 13th February 2024 at 5.00 p.m.
KEPHIS is an
equal-opportunity employer. Potential candidates from marginalized communities
and persons with disabilities are encouraged to apply.
candidates will be contacted.
candidates will be required to avail their original and certified copies of the
relevant certificates & transcripts and original national identity card
during the interview.
candidates must obtain and submit valid clearance certificates from the Kenya
Revenue Authority (KRA); Higher Education Loans Board (HELB); Directorate of
Criminal Investigation and an approved Credit Reference Bureau as per Chapter
Six of the Constitution.
The Managing Director
Kenya Plant Health
Inspectorate Service (KEPHIS) P.O. Box 49592-00100