Relationship Officer, Institutional Banking, Job in Kenya

 Job Title: Relationship
Officer – Institutional Banking

Hiring Organization: Caritas
MFB
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Microfinance
Job Type: Full
Time
Salary: KES
Competitive
Date Posted: 02/09/2024

Job
Purpose

The role
holder will ensure that there is proper market sensitization of bank products
and offering to the Private Education Industry.

Key
Responsibilities


Ensure
and Monitor portfolio growth with specific reference to Private Education
Industry offers.

Deposit
mobilization to balance both the asset and liability mix.

Cross-selling
bank products to increase the wallet share for the client in the private
Education fraternity.

Provide
personalized relationship banking to complement other business functions
within the business.

Prospect
and establish new customers by managing a sales pipeline and developing
and delivering proposals to customers by illustrating Caritas Microfinance
Bank’s value proposition.

Sell
products, determine customer needs and requirements, and make
recommendations to both prospects and customers of the various solutions
Caritas Microfinance Bank can offer to their business.

Work
with the entire business development (precisely Institutional Banking)
team to develop strategic territory business plans for achievement of
sales growth and quota attainment.

Work
closely in conjunction with other business development management teams
providing proposals and implementing sales strategies to achieve sales
growth.

Build
and sustain relationships with customers and ensure client satisfaction
and loyalty to the bank.

Leverage
on all the available resources to effectively implement the company
marketing plan, strategies, and sales processes for purposes of achieving
set goals and targets.

Represent
and develop strong relationships with players in the Education ecosystem
within Caritas Microfinance Bank customers and potential customers.

Enhance
the visibility of the Caritas Microfinance Bank Brand within the private
Education Industry

To
perform any other duty as assigned in line with the organization goals and
objective.

Qualification
And Experience Requirements

A
bachelor’s degree, preferably in a Business-related field.

5
years and above years of experience working in a sales environment.

Sales
experience and/or having worked in a relationship management environment
will be an added advantage.

Comprehensive
understanding of the Education Industry and the ecosystem/ Previous
knowledge in Education background preferred.

Excellent
communication and team interaction skills, routinely interacting with
Institutions and staff.

Ability
to carry on a business conversation with business owners and relevant
decision-makers.

Ability
to handle difficult situations and interactions.

Ability
to work independently and successfully manage time and territory.

Excellent
analytical skills and ability to sell strategically within an account.

Ability
to understand individuals/ Institutions/customer operations.

Willingness
to travel to customer locations.

Competency
in Computer Knowledge (Microsoft Office).

How To
Apply

Interested
candidates who meet the criteria above are encouraged to send their application
letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke.
Kindly indicate the position title and location on the subject line when
applying. Closing date for application will be on 12th February 2024.
Only shortlisted candidates will be contacted.

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