Role Purpose Statement
As a Project Operations intern, you
will play a key role in supporting the efficient and effective coordination of
various functions in the Research and Advisory Division from within the Project
Operations Team. You will work closely with the Project Operations Coordinator
to support and improve systems and processes for the Research and Advisory (RA)
Division, including project management practices and knowledge management
systems. This position requires a high level of organization and coordination,
attention to detail, and the ability to collaborate effectively across
Key Accountabilities and
Support the smooth running of key
project management exercises, in particular project kick-off and closure
sessions, as well as the introduction of improvements to these to achieve high
levels of project delivery quality.
Help improve compliance with knowledge
management practices by monitoring usages of key systems, such as Google Drive
and Box, and supporting the roll-out of interventions to embed good practices.
Monitor and improve compliance rates
with monthly timesheet completion on the Resource Management system.
Support the administration, tracking,
monitoring, and review of RA Division subscriptions, such as Qualtrics, Survey
CTO, Nvivo, and Grammarly.
Assist members of the RA Division with
project sub-contracting processes, facilitating a high-level of quality and
compliance with internal policies.
Schedule and provide administrative
support to the running of key divisional meetings, including updating
calendars, sharing reminders, reviewing agendas and content, and supporting
necessary meeting follow-ups.
Project Operations Team Administration:
Support the monitoring of progress
against key Project Operations tasks and activities.
Maintain clean and well-organized
Project Operations documentation and folders, ensuring a high level of
compliance with internal knowledge management practices.
Manage the Team’s meeting schedule,
including both internal, org, and external meetings.
Coordinate necessary logistics for
Project Operations meetings, events, and other relevant activities.
Support the submission of team payment
and travel requests.
Support the Project Operations staff
on any other required tasks to ensure the smooth running and efficiency of the
A Diploma in project management,
business operations, or other relevant field
At least 1 year of experience in a
Excellent organizational skills,
ability to multitask and prioritize effectively
High-level of attention to detail
Excellent verbal communication and
writing skills in English
Flexible and self-motivated
Experience working in a fast-paced
Able to work effectively across
multiple, diverse teams
How To Apply