Job purpose description
a consistently high quality front-line transaction service to customers
encompassing the cashing of cheques and other items, acceptance of deposits and
the provision of change, understand the risks associated with the control and
handling of cash and maintain effective controls to manage these risks.
Maintain a high level of integrity and ethical standards.
Output group 1 – Provide cash and cheque services to
Outputs and measures
Customers by attending to cheque encashments, withdrawals and deposits
according to laid down procedures.
against fraudulent transactions by subjecting to UV light all cheque deposits,
all cheque withdrawals and identity documents.
that all items cashed are within laid-down limits and refer all transactions
exceeding limits to the appropriate area for confirmation and authorization.
that items cashed are technically correct and signed, according to customers
mandates to avoid losses that may arise as a result of disputes.
audit trails to ensure all entries are correctly passed and confirm the same by
signing the indemnity form.
the risks associated with the control and handling of cash and maintain
effective controls to manage these risks. Maintain a high level of integrity
and ethical standards
level customer interface and interaction for queries, receipt of instructions/
requests and direction to appropriate desk where required.
time per transaction
customer service ratings
Output group 2 – Control
of daily cash received and paid out.
Outputs and measures
Adhere to all laid-down
policies and procedures regarding the handling, locking away and security of
cash/assets to avoid losses.
cash holdings are kept within prescribed limits at all times.
cash daily and report any differences promptly.
Measures of success:
cash holdings within the limits
Type of qualification:
First Degree Field of study: Finance and Accounting
certifications or professional memberships.
of C+ mean grade at KCSE or Division II at O level
of grade C in Mathematics, English or Kiswahili
Description: Fresh Graduates
Competency Label: Deposit
Description: Ability to execute the process to capture the deposit, count the
cash as well as to spot potential issues around fraud or money laundering.
Ability to execute the cash withdrawal process, deliver the expected amounts in
accordance to laid down processes and to spot the potential issues around fraud
or money laundering.
Level: PROFICIENT – Clear knowledge and application of the concept.
Competency Label: Cash
Description: The ability to sort, check, box, count and store cash securely.
Level: PROFICIENT – Clear knowledge and application of the concept
How To Apply
Send your updated CV to firstname.lastname@example.org and
copy to email@example.com on
or before 25/01/2024.