Job Title: Inside
Hiring Organization: Anonymous
Location – Locality: Nairobi
Location – Region: Kenya
Job Type: Full
Salary: KES 40k
Date Posted: 01/10/2024
client is a leading paper packaging manufacturer in Kenya and the East Africa
region. They seek to hire a Inside Sales Representative who will respond to
walk-in customers, attend to customer inquiries through social media i.e.
emails, WhatsApp, Facebook, Instagram, X (Twitter) etc. by providing product
information, price and delivery timelines.
customers’ questions about products, prices, availability and product
daily, weekly, and monthly sales targets
customer complaints in liaison with quality and production to provide
timely feedback on the complaint raised.
and sending quotes and proposals.
and maintain relationships with clients and prospects
and analyses information and prepare data and sales reports
with Dispatch/ sales admin to ensure goods are delivered to customer on
with clients after sales or contract signings to resolve problems and
provide on-going support.
other duties as and when assigned by the Management from time to time.
Degree in Sales & Marketing or any related field.
experience in an industrial manufacturing process environment (for entry
in the paper industry, packaging or printing will be an added advantage.
knowledge of MS office. Working with an ERP would be an added advantage.
work experience dealing with Direct sales.
seek out new sales opportunities, through cold calling, networking, and
social media (What’s app.)
selling, communication & negotiation skills.
time management, and organizational skills.
Management skills & openness to feedback.
on invoices & issuing Quotations.
of new and maintaining old customers.
to understand and resolve customer and process related problems
with high sense of responsibility
customer support experience
individual monthly targets
retention 80% total outlet purchases every month.
recruitment (2 per month).
of Dormant accounts (1) per month.
within credit terms.
Service Relationship Management.
weekly, monthly reports.
resolution and problem-solving experience
to multi-task, prioritize and manage time effectively
to Work Under Pressure
are up to the challenge, possess the necessary qualifications and experience;
please send your CV only quoting the job title on the email subject (Inside Sales Representative-Paper)
to email@example.com before
or on 15th January 2024