Inflight Training Manager Job in Kenya

Brief Description        


Reports to Head of Training, Flight Operations. 

Detailed Description  

Cabin Quality

Develop, manage and controlcabin
operations documentation, records and training, in line with thecorporate
quality requirements.

Oversee quality control
activities for cabin operations and training to ensure compliance with
regulatory requirements and conformance to company standards.

Manage all aspects of cabinSOP
document control and approval system and processes.

Develop, improve, maintain,review
and revise cabin SOP documentation in accordance with companydocumentation
process and procedures and internal standards.

Amend and update cabinprocedure
manuals and relevant training programs as required by changes inregulatory
requirements and company SOPs.

Design, analyse and reviewcabin
procedures and make recommendations for SOP effectiveness.

Develop checklists, communication
templates and guides to augment SOPs.

Keep track of SOPs anddevelop a
centralized repository that can be accessed by relevant staff.

Provide guidance andstrategic
advisory support to address regulatory/statutory requirement changesor
internal policy documents for development of solutions and/or SOPs.

Monitor best practices andchanges
in procedures and adjust the SOP documentation to ensure they

Contribute to the development of
informational or technical documents, that may include, but not be limited
to, passenger safety cards, inflight safety videos, relevant website
materials and training-related materials.

Conduct periodic internal
audits/spot checks/inspections of cabin operations to ensure compliance,
accuracy, governance and maintenance of SOPs.

Lead the escalation
orcommunication of risks, issues and observed non-compliance as

Recommend correctiveactions and
provide guidance on process improvements as required.

Maintain constant communication
with appropriate stakeholders to ensure cabin and training activities meet
the expectations and operational needs of the company.

Quality Control

Define and oversee cabin crew
training strategy implementation for the airline.

Ensure relevant Flight& Cabin
crew training is conducted in compliance with regulatory requirements and
company standards.

Lead the development of
thecompany’s safety and emergency procedures training.

Develop, improve, review and
revise relevant training programs in accordance with company documentation
process and procedures and internal standards.

Lead the training
andcommunication of SOPs to crew members.

Appraise, amend and update
training programs and procedures, examination rules and proficiency
checks, inline with changes in regulations, company and industry

Continuously measure,evaluate and
review crew training to ensure continued compliance andconformance to
company standards.

Monitor compliance ofrelevant
parts of the OMD with internal and external audit program.

Apply established procedures and
guidelines to management of cabin training records and preparation of
standardized reports to ensure regulatory and company requirements are

Liaise with crew scheduling, KCAA
and suppliers regarding relevant trainingmatters

Job Requirements  


 University graduate 


 Thorough working knowledge
of airline cabin operations, KCARs, IOSA and other aviation

 Experience in

 Experience in documentation

 High degree of technical
writing skills 

 Proficient in Microsoft

of Experience (Minimum)  

Minimum of 5 years’ experience in
the airline industry 


Other skills

 Strong analytical and
organizational skills 

 Excellent oral and written
communication skills 

 Demonstrated strong
attention-to-detail and ability to work with accuracy. 

 Ability to collect,
organize, analyze, collate and document significant amounts of information
and process steps 

 Ability to work
autonomously on multiple/large projects 

How To Apply

Click Here To Apply

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