Hospitality Officer Job in Kenya

Hospitality Officer


Job Description.

Duties and responsibilities at this level will entail;

Implementing hospitality policies, strategies, programs, and

Delegating duties to junior staff, supervise and ensure that
the duties are well performed in line with the set targets:

Maintaining furniture, equipment, and linen to ensure
retention of good quality and minimize losses and damages:

Assisting in the preparation of mise en place;
Ensuring proper storage of all hospitality equipment used;
Ensuring supplies and equipment are adequate in quality and

Ensuring the use of standard operating procedures;
Ensuring inventory control to prevent theft and for
accountability purposes:

Making reservations in food serving areas;
Ensuring proper and timely setting up of tables:

Ensuring the environment within the service area is clean;
Handling guest complaints and requests during service;
Adhering to relevant legal, health, and safety regulations
and guidelines;

Making use of hospitality information management systems:
Facilitating events hosting and management:
Proper planning of activities, duty roasters, and setting

Handling of visitors and conferencing services; and
Undertaking hospitality mentorship programs.

Job Specification

For appointment to this
grade, an officer must have:

Served in the grade of Hospitality Officer Il, KIMC Grade 8
for a minimum period of three (3) years;

Bachelor’s degree in the following disciplines: Hotel and
Catering Management,

Hotel and Hospitality Management, Hotel and Culinary
Management, or its equivalent qualification from a recognized Institution;

Food handlers” certificate; and
Certificate in computer application skills.

Terms of Service

The successful candidate will be on Permanent and Pensionable
terms of service. The Minimum basic salary for this position will range
from Kshs. 49,329 – Kshs. 68,909 per month exclusive of allowances,

How To Apply

Candidates who meet the
above requirements are invited to send their applications quoting the Job
Reference Number, accompanied by an Application Letter, Detailed Curriculum
Vitae, Copies of Academic and Professional Certificates, and National Identity
Card. Transcripts and Testimonials; Daytime Contacts, Full Names and Contacts
of three (3) referees to be addressed to:

The Director/ CEO

Kenya Institute of Mass

Uhole Road (South B), Nairobi,

Off Mombasa Road,

P.O. Box 42422 — 00100,


The application should
ONLY be hand delivered or posted) not later than 19th
January 2024 at 5.00 pm.

Only shortlisted
candidates will be contacted for interviews. Canvassing will lead to automatic

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