Hospitality Management Assistant Job in Kenya

 Job Title: Hospitality
Management Assistant

Hiring Organization: Anonymous
Location – Locality: Mombasa
Location – Region: Kenya
Industry: Real
Estate
Job Type: Full
Time
Salary: KES 40k-
50k
Date Posted: 01/26/2024

Location:
Vipingo, Kilifi,

Gross Salary: Kshs 40k-
50k
,

Our
client in the Real Estate industry is seeking to hire a Hospitality Management
Executive who will be responsible for overseeing the maintenance and smooth
running of hospitality. S/he will be tasked with handling maintenance of the
houses, housekeeping and ensuring clients have a great experience.

Responsibilities


Supervising
various teams’ i.e housekeeping, landscaping, and catering teams.

Ensuring
the houses and furniture are well maintained.

Oversee
the maintenance and running of the clubhouse.

Managing
budgets and ensuring cost-effectiveness.

Liaise
with the marketing team to get bookings for the available bed nights.

Process
reservations from the sales and travel agents.

Respond
to all issues and queries with prompt attention.

Process
reservations via email, phone calls or text and plan accordingly with
housekeeping and catering.

Know the
selling status, rates, and benefits of all packages plans.

Create
and maintain reservation records by date of arrival.

Process
advance deposits on reservations.

Track
future room availabilities on the basis of reservations.

Coming up
with initiatives to improve the performance of our OTA’s and ensure client give
us reviews.

Ensure
clients have a great experience and attend to any issues raised promptly.

Purchase
and reconcile all items needed for catering and housekeeping.

Share a
weekly report on number of reservations and status of the houses.

Qualifications:

Have a
Diploma or Degree in Hospitality Management.

Minimum
of 3 years’ experience in the same role.

Strong
organizational and time management skills ability to adhere to deadlines,
multi-task and be able to prioritize.

Entrepreneurial
spirit with demonstrated creativity & innovation in business.

Ability
to learn quickly and manage workload in a demanding environment.

Experience
with Microsoft Office (Word, Excel, PowerPoint)

Outstanding
communication skills with a strong attention to detail.

How to
Apply

If you
are up to the challenge and possess the necessary qualifications and
experience; please send your CV only quoting the job title and the desired
location on the email subject for example (Hospitality
Management Assistant)
 to vacancies@corporatestaffing.co.ke
before 10th February 2024

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