Front Office Executive Job in Kenya

Job Title: Front
Office Executive


Hiring Organization: Username
Location – Locality: Nairobi
Location – Region: Kenya
Industry: Real
Estate
Job Type: Full
Time
Salary: KES
40k-50k
Date Posted: 01/31/2024

The ideal candidate should have a friendly and easy going
personality while also being very perceptive and disciplined. You should be
able to deal with complaints and give accurate information. A customer-oriented
approach is essential. The goal is to make guests and visitors feel comfortable
and valued while on our premises.

The role reports to the Human Resources Manager.

Principle
Duties and Responsibilities


Promote
Username corporate brand by ensuring the office constantly adorns the corporate
image.

Coordinate
and maintain records for staff office space, phones, laptops, company credit
cards and office keys.

Manage
correspondence and dispatch both internally and externally.

Liaise
with various service providers to ensure prompt and reliable service provision.

Set up
and arrange meetings, facilities and travel arrangements on behalf of the
company as and when required.

Maintain
files, materials, information, schedules and legal documents.

Ensure
maintenance and compliance of the safety and health measures at the premises.

Ensure
that the presentation of the office and the reception area is clean and
immaculate at all times.

Oversee
all services provided on a regular basis and ensure that all office running
related bills are paid on time.

Assist
the Human resources and management with internal event planning.

Control
human traffic at the front office by efficiently linking visitors to their
hosts.

Ensure
timely provision of resources to new employees to enable smooth operations of
their day to day activities.

Maintain
supplies inventory by checking stock to determine inventory level; anticipate
needed supplies; place and expedite orders for supplies; verifying receipt of
supplies.

Offer
administrative support and resolve administrative problems and inquiries.

Petty
cash management, weekly, monthly and quarterly reconciliation of petty cash.

Ensure
company and department minutes are recorded, compiled and shared with the team.

Manage
procurement processes of office equipment through quotation sourcing; vendor
analysis; and general office supplies management in conjunction with the
procurement officer.

Maintain,
update and evaluate suppliers based on price, quality, and timely delivery.

Liaise
with the Logistics Executive/courier service to ensure timely delivery of
documents.

Handle
and address customer complaints.

Assist in
issuing Title Deeds

Liaise
and communicate with the customers who win gifts, vouchers or raffles from the
company.

Requirements:

2 to 3
Years’ experience in Office Administration, Front Office or Receptionist roles.

A
Bachelor’s degree in any related field is required.

Demonstrated
ability to manage multiple tasks and competing deadlines

Experienced
providing executive assistance and support to management and staff.

Strong
communication and interpersonal skills

Good
attention to detail, organized, efficient and decisive.

High
degree of accuracy.

Ability
to work independently and as part of a team.

Ability
to maintain a pleasant personality and calm down irate clients.

Any other
duties as reasonably requested by Management.

How to
Apply

If interested and meet the
requirements, send your CV and cover letter to recruitment@username.co.ke on
or before 5th
February 2024 
and indicate the position that you are
applying for in the subject line. Only shortlisted candidates will be
contacted. Username Investment Ltd. is an equal-opportunity employer.

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