Job Title: Front
Hiring Organization: Lake
Location – Locality: Nairobi
Location – Region: Kenya
Job Type: Full
Date Posted: 02/09/2024
with us! Lake Dental Clinic is looking for extraordinary people to join our
dedicated team to keep maintaining and creating more smiles that are healthy
and bright across our service regions. Check the open positions below and apply
We are seeking a highly organized and detail-oriented individual to join our
dental practice as a Front Office Admin at our Kisumu branch.
patient information, update records, and ensure all necessary forms and
paperwork are completed.
incoming calls, schedule appointments, and respond to inquiries from
patients -providing information about the dental office, and services
offered, and answering general questions.
with billing procedures such as processing payments, preparing invoices,
and assisting patients with financial arrangements including available
financial offers or discounts.
patients’ insurance coverage, determine benefits, and explain
insurance-related matters to help them understand their financial
responsibilities and payment options.
up with patients after dental procedures to ensure their satisfaction,
answer any questions or concerns, and schedule any necessary follow-up
patient satisfaction and feedback which may include conducting patient
surveys, collecting testimonials, and gathering feedback to help improve
the quality of service provided by Lake Dental Clinic.
administrative support to the dental office which includes managing
patient records, maintaining office supplies, coordinating referrals to
specialists, and assisting with general office tasks.
over patient concerns or complaints and work towards a resolution that
satisfies both the patient and the dental office.
guests and maintaining guestbook registry.
other duty assigned by the supervisor.
Diploma in Customer Care, Business Administration, Front Office
Management, or Health Records
least 2 years experience in the front office or customer care service
within the healthcare field will be an added advantage
your application (cover letter, and CV only) to our email address: email@example.com
by close of business – Thursday 15th February 2024. Only
shortlisted candidates will be contacted.