qualityservice in a safe and secure cabin environment that guarantees guest
in-flight customer service to set standards for customer satisfaction and
proper utilization of company property to avoid wastage and misuse.
health, safety and security standards to ensure compliance within regulatory
requirements and company standards on every flight.
duty free items to maximize profits.
all Opportunities to improve on board and close feedback with the assistant
onboard quality customer service according to company set standards to
ensurecustomersatisfactionand loyalty and make recommendations where necessary.
be a Kenyan citizen.
or A level academic achievement or equivalent.
(2) years’ experience in the aviation, hospitality, and tourism industry.
customer service environment is desirable with a natural flair for hospitality.
communication and interpersonal skills.
language proficiency and fluency is an added advantage.
& communication training.
in Microsoft office suite.
in customer service environment desirable.
knowledge of regulatory requirements, industry and company policies,
procedures, and standards.
How To Apply
Apply before or on 2nd Feb