Employee Relations Specialist Job in Kenya

Role Context

As
a Specialist in Employee Relations (ER), you will play a crucial role in
fostering a positive and productive work environment. At KOKO, your primary
responsibility will entail leading the investigations and disciplinary
processes related to allegations occurring in the workplace, including but not
limited to allegations of workplace conflict, failure to demonstrate respect
for KOKO’s Core Values, and violations of our Code of Conduct.

Duties & Responsibilities

Ensures
any ethical and employee relations inquiries and concerns are promptly and
appropriately escalated and responded to, to help ensure timely resolution, in
collaboration and coordination with HR team members and business leaders in the
field

Conduct
and/or contribute to sensitive workplace investigative interviews related to
employee concerns and allegations of ethics violations, interpersonal
conflicts, and disciplinary matters, ensuring a fair and thorough process while
upholding confidentiality and impartiality, and promptly escalating any notable
concerns or risks as necessary

Write
clear and objective internal investigation reports. Play a lead role in
handling all disciplinary matters, ensuring fairness and compliance with
company policies


Maintain
accurate and confidential records and documentation, ensuring compliance with
data protection regulations, legal requirements, and internal policies.

Remain
updated on evolving employment laws, regulations, and industry best practices
related to ethics violations and ER, and contribute to their incorporation into
policies and practices

Work
closely with a wide range of collaborators including, HR Business Partners,
Legal, Management, and other stakeholders, collaborating effectively to address
workplace issues while building effective working relationships

Raise
awareness of KOKO’s Values and Code of Conduct, promote positive working
relationships among staff, proactively avoid and/or resolve workplace conflict,
and help ensure compliance with applicable employment laws and KOKO’s
expectations

Proactively
address priority issues as identified by incident trend analysis. Actively
respond to, or escalate, employee and management inquiries related to KOKO’s
Code of Conduct and employee relations, including providing performance
management guidance

Coordinate
and facilitate Employee Relations activities, including training sessions,
workshops, and communication initiatives, to foster a positive work culture

Qualifications

+5
years of relevant work experience

Bachelor’s
Degree in a business-related field or Legal advocate

Must
have a Higher Diploma in HRM or CHRP Certification. Registered with IHRM

Significant
experience in employee relations, including policy interpretation, conflict
resolution, and behavior-related issues; preferably with an international
organization

Previous
experience working with regional, international, and/or global organizations.
Experience coordinating and facilitating ER-related training sessions,
workshops, and/or communication initiatives

Working
knowledge of local labor laws, employment laws, and legal resources in Kenya

Must
be detail-oriented and highly organized, able to work in a fast-paced
environment and meet unexpected demands.

Must
exhibit a flexible work attitude, with the ability to work independently, in a
team environment and within a matrix organization

Excellent
knowledge of MS Word, Outlook, PowerPoint, and Excel – Competence with Google
Suite

Excellent
verbal and written communication skills

Team-first
attitude with a high level of dedication

Able
to multitask, prioritize, and manage time efficiently

How To Apply

Click Here To Apply

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