Director of Sales Job in Kenya

Role Summary

The Director of Sales will
be responsible for the strategic initiatives of the Sales Department tied to
business expansion, growth, and the necessary cultural evolution to support
both. The function should be supportive, proactive, analytical, and
entrepreneurial; creating memorable moments for our guests and fostering an
empowered environment for the team whilst working closely with all key business
partners to achieve quality results. The job incumbent acts as an ambassador
for the brand, reflecting the company culture and values. All work is carried
out by company corporate policies, procedures, and service concepts according
to local requirements and regulations.

Roles & Responsibilities

Ensure the smooth running
of the sales department, where all aspects of the hotel’s proactive sales
initiatives are delivered and total revenue maximized, ensuring both property
and company standards are attained and adhered to.

Working proactively to
maximize guest satisfaction and comfort, delivering a positive and responsive
approach to inquiries and problem resolution.

Develops and implements
strategies where key sales metrics are identified, communicated, and delivered
where reports and tracking tools are effectively maintained in line with
defined initiatives & targets.

Effectively manages the
life cycle of the team within the department, fostering a culture of growth,
development, and performance whilst reflecting promoting the company culture
and values.

Prepares and is
responsible for the departmental budget, ensuring that costs and departmental
inventory are controlled and that target productivity and performance levels
are attained

Build and maintain
effective working relationships with all key stakeholders and partners both
internal and external ensuring all communications/activities are controlled and
undertaken promptly.

 Review and
scrutinize the business performance, providing recommendations that will drive
financial performance, including working with internal and external partners on
ad-hoc projects.

Ensures adherence to all
legislation where due diligence requirements and best practice activities are
planned, delivered, and documented for internal and external audit, performing
follow-up as required

Competencies & Skills Requirements

Proven experience in a
sales position, ideally within a hotel environment

Ability to adapt to
changing service environments

Good leadership skills
with a hands-on approach and lead-by-example work style

Commitment to exceptional
guest service with a passion for the hospitality industry

Ability to find creative
solutions, offering advice and recommendations 

Personal integrity, with
the ability to work in an environment that demands excellence

Strong communication and
listening skills

Ability to work
collaboratively across functions and cultures

Skilled with Microsoft
Office software, especially in Excel

An open, positive, and
communicative personality

Ability to handle multiple
challenging priorities and assignments

How To Apply

Click Here To Apply

Apply before or on 31st Jan
2024

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