Credit Control Officer Job in Kenya

Job Purpose

The credit officer will
safeguard the hospital cash flow by ensuring full and timely collection of the
target set outstanding amounts supported by periodic reconciliations and
sign-offs. She/he will assist the billing team in ensuring insurance guidelines
and communications are disseminated timely and enforced…

Main Duties &

Establish debtor follow-up
and recovery mechanisms to reduce bad debts.

Follow up for timely
payment of all due amounts as per the SLA to preserve the cash flow position of
the hospital.

Confirm and communicate
all dispatches and statements to insurance every month.

Resolve and escalate all
unpaid bills above the hospital’s threshold with timely advice on market trends
and resolutions.

Engage all debtors for
periodical reconciliation and sign-offs.

Share possible rejection
reports monthly for provision and follow-up on disputed claims.

Share the final rejection
report with clear reasons per account.

Ensure timely updates of
schemes, plans, and updates.

Continuous sensitization
of the billing and claim vetting teams on insurance feedback and requirements.

Follow up on self-pay
debtors’ payment as per guarantee.

Monthly reconciliation for
all general ledgers relating to accounts receivable.

Ensure timely allocation
of payment received.

Minimum Requirements

Degree in Business related

CPA finalist.

Proficiency in MS Office
Suite (Excel, Word, and PowerPoint).

At least 5 years of
working experience with at least 2 years in a busy hospital set-up.

Insurance training will be
an added advantage.

Key Job Requirements

Honesty, transparency, and

Excellent customer service

Effective communication
skills – listening, oral and written.

Good interpersonal skills
and a team player.

Ability to work under
pressure with minimum supervision.

Analytical and
decision-making skills.

Report writing and
presentation skills.

Desire for personal
development, improvement, and learning.

How To Apply

If your background,
experience, and competence match the above specifications, please send us your
application (cover letter & CV/Resume) quoting the job title on the email
, your current and
expected remuneration, testimonials, and full contact details of 3 referees,
to The application should be received no later
5.00 pm on 29th January 2024.

We shall ONLY accept ONLINE applications.
Interviews will be conducted on a rolling basis. Due to the high number of
applications, only shortlisted candidates will be contacted.  

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