the Medical centre operates and provides healthcare services within stipulated
operating hours at all times.
Management: attendance to duty, absenteeism, leave, performance, staff
discipline and adherence to company policies and procedures.
all incidence that occur in the within the stipulated guidelines
the Medical centre has sufficient supply of required equipment, stationery and
all the required licenses are obtained, remain current and displayed within the
Medical centre premises,
review of quality standards and take necessary steps to ensure compliance of
the Medical centre under various regulations, laws and authorities e.g. County
Government, Licensing bodies.
the duty rota is in place by 25th of every month for the coming months and
well posted in the notice boards
that the medical Centre has functional medical equipment and their optimal
utilization and repair in case of breakdown or malfunction,
a timely solution for any grievance that has arisen from a patient related to
clinical practices, and ensure that all patient’s complaints/feedback are
acknowledged promptly, and handled effectively.
regular meetings with staff and give an update on medical centre performance,
Quality of care and staff related issues.
the performance of the Medical Centre in terms of revenue & profitability
against targets and take corrective steps as required.
that the service rendered far exceeds the patients’ expectations and meets the
standards set by company in its operating manual, complies with medical
practices and set laws.
that the medical centre has sufficient staff at all times.
maintenance of highest standards of hygiene and cleanliness at the medical
center, its surrounding and the staff at all times,
cost optimization initiatives such as reducing the usage of consumables,
monitoring fixed costs, variable costs, overheads etc.
all utility bills: water, electricity, rent is paid on time.
patient waiting time and solving any cause of delays.
that the medical center is maintained in accordance with expected standards as
management at Medical Centre:
and treatment of patients by taking proper history, ordering and interpreting
laboratory tests, make appropriate diagnosis and performing routine
medical and surgical procedures and prescription of treatment for all
documentation of EMR (Electronic Medical records)
the efficient referral of patients in liaison with other departments to
other practitioners for further management
education to the patient and relatives/caregivers.
medical emergencies by ensuring emergency medical preparedness as the emergency
team leader and ensure emergency drills are performed.
document all Incidences and manage accordingly
conjunction with consultants, work to provide specialized care to clients.
effective supervision to nurses including objective setting, performance
management, and mentoring, enhancing clinical acumen and ensure staff
productivity is optimized.
compiling and submission of accurate clinical reports and any other required
the department in development, implementation and review of Standard Operating
Procedures for the assigned department aimed at providing safe and quality
healthcare to patients.
departmental meetings to build teamwork, communicate, identify problems and
agree on solutions, evaluate departmental performance etc.
adherence to the standardized hazardous and other waste disposal technique
including all IPC measures.
participate in projects of quality healthcare such as CME’s, health talks,
rational prescription audits, mortality audits, medical camps.
mortality audits for all deaths occurring in the facility together with other
staff working in the unit and share the reports with the supervisor
other duties as assigned by the supervisor
Education, Experience & Skills:
least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its
equivalent with a minimum of 2 years’ experience in a similar role in a
by the respective professional body e.g. Clinical Officers Council of Kenya
Certification where its applicable
knowledge of the healthcare industry
in computer application
leadership, communication, interpersonal and decision-making skills.
oral and written communication skills (English and Swahili)
to work under minimum supervision and manage a team.
How To Apply