Cash Officer Job in Kenya

Purpose:

The position is responsible for managing and supervising
Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs,
cash repatriation, transaction authorization, staff training and conducting
surprise checks to ensure that customers get the best in terms of service
delivery in accordance to the Bank’s policy, procedures and guidelines. This is
done in addition to ensuring that the Branch maintains optimum level of cash in
liaison with the Central Cash department.

Primary Responsibilities:

Authorize teller vouchers of up
to Ksh. 500,000. in the Core Banking System as they are being processed;

Reconcile cash at the end of the
day through a physical cash count and monitoring the intra-day cash limits
for the tellers;

Confirm instructions and cheque
payments with clients and Branches;

Authorize prepaid cards services
such as refunds;

Custodian of Debit and Credit
card PIN mailers and ensuring there destruction when not collected;


Monitor ATMs and loading cash as
and when needed;

Ensure safe custody of cash and
serialized stationery;

Liaise with Central Cash
Management for cash requirement and repatriation;

Retrieve cash and cheque deposits
from the ATM;

Work in liaison with the Branch
Operations Manager for maintenance of all equipment in the Cash
department;

EOM reconciliations and
statistics/Branch metrics;

Respond to cash related queries;
Monitor activities in the Banking
hall through the CCTV;

Coach, mentor and train Tellers;
Engage in performance and leave
management of Tellers; and

Cross- sell the Bank’s products
and services.

Person Specifications

Bachelor’s degree in a Business
related field from a recognized institution Professional Qualifications

Part completion of CPA (K), ACCA
or its equivalent.

At least one to three years
relevant experience.

Technical skills;
Ability to communicate;
Report writing skills; and
Numeric skills.
Excellent communication and
interpersonal skills;

Excellent planning and
organization skills; and

Good people management skills.

How To Apply

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