Assistant Customer Care Job in Kenya

and responsibilities at this level will entail: –

Guiding and ushering clients
and visitors;

Receiving and directing
VIPs/Visitors to relevant offices;

Assisting in organizing
sitting arrangement during TBK events;

Displaying information on
notice board to guide members to various meeting rooms;

Registering, issuing and
maintaining visitors passes;

Keeping records and data of

Receiving and directing
telephone calls; and

Collecting feedback forms
from suggestion boxes weekly.

Requirements for appointment

Diploma in any of the
following: Customer Care, Mass Communication, Public Relations, Marketing,
Front Office or related field from a recognized institution;

Proficiency in computer
application; and

Meet the requirement of
Chapter Six (6) of the Constitution.

Other Requirements

Upon offer of employment, the successful
candidates MUST satisfy the requirements of Chapter Six of the Consitutiton of
Kenya 2010 by providing copies of;

A valid Tax Compliance
Certificate from Kenya Revenue Authority (KRA)

A valid Certificate of Good
Conduct from the Directorate of Criminal Investigation (DCI)

A valid Clearance Certficate
from the Higher Education Loans Board (HELB).

A valid Clearance
Certificate from an approved Credit Reference Bureau (CRB); and,

A valid Clearance form from
the Ethics and Anti-Corruption Commission (EACC)

(Reference No. TBK/ACC/002/24) ONE (1) POST

How To Apply

manage the entire process smoothly the Board has deployed technology. If you
meet the above qualifications, please apply through the
form below.

Hard copies shall not be

Interested candidates
fulfilling the required qualifications should submit their applications clearly
selecting the position applied for and vacancy reference No. 

Each application should be
accompanied with a detailed curriculum vitae with three (3) referees, copies of
relevant academic and professional certificates and transcripts, national
identity card or passport, testimonials and other relevant supporting documents.

All applications should be addressed to:

The Chief Executive Officer
Tea Board of Kenya
Tea House, Naivasha Road off Ngong Road
P. O. Box 20064-00200


All applications should reach Tea Board of Kenya
no later than
12th February 2024 at
1700hrs East African time.

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