Account Manager Job in Kenya

Job Title: Account Manager

Hiring Organization: Anonymous
Location
– Locality:
Nairobi
Location
– Region:
Kenya
Industry:
IT
Job
Type:
Full Time
Salary:
KES Competitive
Date
Posted:
02/02/2024

Our
client is a start-up founded by technology enthusiasts with more than 30 years’
experience in the data centre industry across the world. They have recently
received their series B funding and are looking at expanding their team. They
seek to hire a competent professional Account Manager. As an Account Manager,
you will be responsible for acquiring new clients and closing new MRR (Monthly
Recurring Revenues).



In this role you will operate
autonomously, closely collaborating with local Management, Marketing and
Operations teams, and with (as appropriate) HQ Marketing, Finance and Legal,
mobilizing resources in achieving its account acquisition and sales objectives.
You will have authority and discretion to set and negotiate sales terms within
the boundaries set by Management. Prospective and newly acquired accounts are
primarily local, however, can be substantial and high profile. Contact is with
all decision makers up to C-suite level.

Key
Responsibilities

Sales

Develop and implement
effective sales action plans to meet or exceed sales targets

Analyse market trends,
customer needs, and competition to identify growth opportunities and adjust
strategies accordingly

Achieve
your MRR target

Oversee your entire sales
process, from lead generation to deal closure, ensuring efficiency and
effectiveness

Build
relationships

Proactively create and
build relationships with decision-makers up to C-suite level at prospective and
newly acquired customers, directly or through leads generated by local
Marketing or partners

Scout for
new opportunities

Actively use LinkedIn or
other structured social media campaigns and traditional “cold calling”, and
prepare for and attend appropriate local industry events to gain appointments,
build relationships and increase awareness of company’s value proposition

Negotiate
and Close

Identify, qualify, pursue
(design and propose), negotiate and profitably close net new business, in close
collaboration with local

Conduct commercial and
customer contract negotiations within own delegated authority and predefined
ranges/guidelines

Ensure
proper information maintenance in ZohoCRM

Maintain up to date and
accurate information on all customer and sales activity in ZohoCRM

Manage opportunities in
compliance with Sales processes and policies and Sales standards of performance

Establish and monitor
sales pipelines, ensuring accurate forecasting and reporting

Client
Relationship Management

Build and maintain strong
relationships with key clients and strategic partners address customer
inquiries, concerns, and escalations in a timely and professional manner

Support
immediate post-sales activities as a primary customer contact

Direct,
oversee and support immediate post-sale activity to ensure continuity and
satisfactory customer onboarding

Prepare
and facilitate customer hand-over

Hand-over closed business
to the Customer Implementation / Operations team

Requirements

Bachelor’s degree in
business or IT field

5+ years of experience in
a consultative selling area

Track record of deals
within the BFIS sector

Preferable in IT
Services/data centre/telco/network environment

Broad business network and
contact data base especially in the Financial industry

Be able to bring your own
pipeline of prospective customers

Solid understanding of
Microsoft office applications

Excellent teamwork skills

How to
Apply


If you are up to the
challenge, possess the necessary qualification and experience; please send your
CV only quoting the job title on the email subject (Account Manager -IT) to
jobs@corporatestaffing.co.ke by 12th February
2024.

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